Privacy Policy

1. Introduction

BetWinner.TV is committed to protecting your privacy and processing your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), the Brazilian General Data Protection Law (LGPD), and other applicable privacy regulations.

This Privacy Policy applies to all visitors, registered users, and customers who access our website, applications, or services.

By creating an account or using our services, you agree to the collection and processing of your personal information as described in this Policy.

2. Information We Collect

Depending on how you use our services, we may collect the following categories of information.

Personal Information

During registration or while using our services, we may collect:

• Full name
• Username
• Email address
• Date of birth
• Country of residence
• Telephone number
• Payment information (when applicable)
• Account identification details

We collect this information to verify your identity, comply with legal obligations, and provide our services.

Technical Information

When you visit BetWinner.TV, we automatically collect certain technical information, including:

• IP address
• Browser type and version
• Operating system
• Device information
• Language preferences
• Time zone
• Referral URL
• Pages visited
• Session duration
• Clickstream data

Usage Information

We may collect information about how you interact with our platform, including:

• Login history
• Account activity
• Customer support communications
• Marketing preferences
• Security logs
• Device identifiers

3. How We Use Your Information

Your personal information is used only for legitimate business purposes, including:

• Creating and managing your account
• Providing access to BetWinner.TV services
• Verifying your identity and age
• Processing transactions where applicable
• Providing customer support
• Improving website performance
• Personalizing your experience
• Detecting fraud, abuse, and suspicious activity
• Complying with legal and regulatory obligations
• Maintaining platform security
• Sending important service notifications
• Responding to legal requests
• Conducting internal analytics and reporting

Where you have provided your consent, we may also send promotional communications regarding our products, services, bonuses, promotions, or special offers.

You may withdraw your marketing consent at any time.

4. Legal Basis for Processing

Where required by applicable law, we process your personal information under one or more of the following legal bases:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Protection of vital interests
• Legitimate business interests
• Fraud prevention and security
• Compliance with regulatory requirements

Whenever processing is based on your consent, you may withdraw that consent without affecting the lawfulness of processing carried out before the withdrawal.

5. Cookies and Similar Technologies

BetWinner.TV uses cookies and similar tracking technologies to improve user experience, maintain website functionality, analyze traffic, and enhance security.

Cookies may be used to:

• Remember your preferences
• Keep you logged into your account
• Measure website performance
• Analyze visitor behavior
• Prevent fraud
• Improve our products and services

We may also use trusted third-party analytics providers that place cookies on our website.

Most browsers allow you to control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.

For more information, please refer to our Cookie Policy.

6. Sharing Your Information

BetWinner.TV does not sell or rent your personal information to third parties.

We may share your personal information only when necessary and in accordance with applicable laws, including with:

• Companies within our corporate group;
• Payment service providers;
• Identity verification providers;
• Fraud prevention and anti-money laundering (AML) service providers;
• Cloud hosting and IT infrastructure providers;
• Customer support providers;
• Marketing and analytics partners (where permitted by law);
• Government authorities, regulators, courts, or law enforcement agencies when legally required.

All third-party service providers are contractually required to protect your personal information and process it only for the purposes specified by BetWinner.TV.

7. International Data Transfers

Your personal information may be transferred to and processed in countries outside your country of residence.

Whenever such transfers occur, BetWinner.TV implements appropriate safeguards to ensure that your personal information remains protected in accordance with applicable privacy laws.

These safeguards may include:

• Standard Contractual Clauses (SCCs);
• Adequacy decisions issued by competent authorities;
• Binding Corporate Rules (where applicable);
• Other legally recognized transfer mechanisms.

8. Data Retention

We retain your personal information only for as long as necessary to:

• Provide our services;
• Comply with legal obligations;
• Resolve disputes;
• Prevent fraud;
• Enforce our Terms and Conditions;
• Meet regulatory requirements.

When your personal information is no longer required, it will be securely deleted, anonymized, or otherwise disposed of in accordance with applicable laws.

Retention periods may vary depending on the type of information and legal obligations applicable to BetWinner.TV.

9. Information Security

Protecting your personal information is one of our highest priorities.

We implement appropriate technical, organizational, and administrative security measures designed to protect your information against:

• Unauthorized access;
• Accidental loss;
• Alteration;
• Disclosure;
• Misuse;
• Destruction.

These measures include, where appropriate:

• SSL/TLS encryption;
• Secure data storage;
• Firewalls;
• Access control procedures;
• Multi-factor authentication;
• Continuous security monitoring;
• Employee confidentiality obligations;
• Regular security assessments.

While we strive to protect your information, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.

10. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Access your personal information;
• Correct inaccurate or incomplete data;
• Request deletion of your personal information;
• Restrict or object to processing;
• Withdraw your consent at any time;
• Request data portability;
• Lodge a complaint with the relevant supervisory authority;
• Request information about how your data is processed.

To exercise any of your rights, please contact us using the contact details provided below.

We may request additional information to verify your identity before processing your request.

11. Marketing Communications

If you have opted in to receive marketing communications, we may send you:

• Promotional offers;
• Product updates;
• Newsletters;
• Event announcements;
• Bonus campaigns;
• Personalized recommendations.

You may unsubscribe at any time by:

• Clicking the "Unsubscribe" link in our emails;
• Updating your account preferences;
• Contacting our customer support.

Opting out of marketing communications does not affect service-related notifications, including security alerts, account updates, or legal notices.

12. Children's Privacy

BetWinner.TV is intended only for individuals who are at least 18 years old, or the minimum legal age required in their jurisdiction.

We do not knowingly collect personal information from minors.

If we become aware that personal information has been collected from an individual under the applicable legal age, we will take reasonable steps to delete such information without undue delay.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• Applicable laws;
• Regulatory requirements;
• Our services;
• Business operations;
• Security practices.

The updated version will always display the "Last Updated" date at the top of this page.

Where required by law, we will notify users of material changes through appropriate communication channels.

Continued use of BetWinner.TV after any updates constitutes acceptance of the revised Privacy Policy.

14. Contact Us

If you have any questions regarding this Privacy Policy or the processing of your personal information, please contact us.

Email: pr@betwinneraffiliates.com

If applicable under your local legislation, you may also contact your national data protection authority regarding any concerns about the processing of your personal information.

Effective Date

This Privacy Policy is effective as of the date indicated above and supersedes all previous versions.